Support

Help with Play/Pause account access, imports, tracking data, and app issues.

Contact Support

Email support@playpause.app for help.

Helpful Details To Include

  • The email address used for your Play/Pause account.
  • Your device model and iOS version.
  • What you were trying to do and what happened instead.
  • For import issues, whether the issue involves TV Time shows, movies, ratings, or watchlists.

Data Requests

For account deletion, data export, or privacy questions, use the same support address and include enough account information for verification.